KCS - How to Deactivate the Account Owner (Originating Subscriber)

Objective:

  • How to deactivate the first user of a Clio account

Environment:

  • Clio Web App

Additional Information:

n/a

Procedure:

  1. Transfer the account ownership to another user:
  2. After the person you are trying to deactivate is no longer the account owner you will be able to deactivate them normally.
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