KCS - Can Co-Counsel Send Emails via Maildrop?

Objective:

  • Allow co-counsel to file emails to Clio using Maildrop
  • Send emails as a co-counsel through Maildrop

Environment:

  • Clio Web App

Additional Information:

Only email addresses for Clio users on your account, or saved aliases, can send emails to Matter Maildrop addresses. Emails from other addresses will be blocked.

To add an Email Alias, which can allow a Firm User to use a secondary email address with Maildrop, click here.

Answer:

No, they will need to forward their emails to a Firm User, who can then forward the emails to Clio. 

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