KCS - How do I Cancel an Academic account?

Objective:

  • I need to close my Academic Account

Environment:

  • Clio Web App
  • Payment/Account Information

Additional Information:

Ensure to export all Data from the account before you cancel the account: How to Export Data from Clio

Procedure:

  1. Navigate to the Settings panel (gear icon)
  2. Click Account and Payment Info
  3. Click Close Account
  4. Fill in all of the required fields 
  5. If directed, please phone support for verification
  6. Click Permanently Close Account

 

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