KCS - The Address on My Remittance Slip Is Old, But I Changed Our Firm's Address in the Account When We Moved

Issue:

  • Wrong address on Remittance Slip on Statement of Accounts
  • Wrong address on Remittance Slip on Bills
  • Remittance Slip address different from Firm Address
  • How to change the Remittance Slip address on my bills

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

The address is written incorrectly in Remittance Slip portion of the Bill Theme

Resolution:

  1. Go to Settings
  2. Click Billing > Bill Themes
  3. Click the Theme
  4. Pick Remittance Slip 
  5. Select Remittance Slip
  6. Edit the Address to the correct location
  7. Click Save

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality