KCS - Why Don't I See my Edits after Making them in Clio Launcher?

Objective:

  • To determine why edits are not showing on the Documents after being made in Clio Launcher

Environment:

  • Clio Web App
  • Clio Launcher

Additional Information:

After the edit is made, click Save and not Save as.  This will update your Document in Clio. 

Answer:

  • Try refreshing your browser while on your Documents page
  • Click the Launcher icon on your computer; the window will show the progress of the new version upload, with a green check mark to indicate when the upload is complete
  • Larger files may take longer to upload
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