KCS - Error: "Int32 errorCode, String maybeFullPath" When Installing Clio Launcher for PC

Issue:

  • Can't install Clio Launcher

Environment:

  • Clio Web App
  • Clio Launcher

Additional Information:

n/a

Cause:

There are two possible causes for this:

  • The operating system this PC uses a 32-bit architecture
  • Clio Launcher is already running on this PC

Resolution:

  • Clio Launcher only works with PCs using a 64-bit architecture. You will have to upgrade your computer's CPU and operating system to have a 64-bit architecture if you're getting the error for this reason.

If Clio Launcher is already running on your PC, you can close it:

  1. Press Control + Alt + Delete on your keyboard
  2. Click Task Manager
  3. Click Processes
  4. Scroll through the list of applications, looking for Clio Launcher
  5. Right-click on it
  6. Click End Process
  7. Attempt to install Clio Launcher again 

 

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