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KCS - Quickbooks Error Code: (6540)

Issue:

  • Quickbooks Error Code: 6540 Deposited Transaction cannot be changed

Environment:

  • Clio Web App
  • Bill Syncing
  • Quickbooks Online

Additional Information:

n/a

Cause:

This transaction has been deposited. Quickbooks Online will not allow Clio to make changes to a synced payment that has already been deposited. 

Resolution:

  1. If you want to change or delete it, you must first edit the deposit it appears on and remove it.

 

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