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Can I Transfer Firm Level Operating Funds to Client Level Trust Funds?

Objective:

  • A client paid an invoice via Credit Card and I'd like to transfer those funds to their Trust Account

Environment:

  • Clio Web App

Additional Information:

Learn more about Clio Payments and Trust Requests here.

Answer:

Clio does not support this functionality at this time. To receive the funds in your Trust Account, follow these steps:

  • Refund/Void the credit card payment on the invoice
  • Void the invoice
  • Create a Trust Request
  • Record a credit card payment on the Trust Request

Note: When the invoice is voided, it will release the line items from that invoice back to the Matter. Double check the Activities section in the effected Matter(s) to ensure there are no line items that you don't want there. You may have to delete them.

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