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When Exporting a Contact from Grow to Manage, getting Error: "We're sorry, this contact is unable to be exported at this time. Clio Manage responded with ClioClient::Unauthorized"

Issue:

  • Cannot export a Contact from Clio Grow to Clio Manage

Environment:

  • Clio Grow

Additional Information:

n/a

Cause:

Clio Grow and Clio Manage are not connected. 

Resolution

  1. Navigate to Clio Grow Settings
  2. Click Integrations
  3. Click Connect under Clio Manage
  4. Attempt to export Contact again
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