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Unable To Upload Documents From OneDrive Folder (Something Went Wrong)

Issue:

  • When attempting to upload a document directly from your OneDrive folder, synced into your computer, and then into Clio Documents: it will attempt to upload then a red banner that says "Something Went Wrong" will come up. 

Environment:

  • Clio Manage

Additional Information:

  • n/a 

Cause:

The documents/folders from OneDrive are restricted.

Resolution :

The documents/folders need to be downloaded locally to your computer first, and then they can be uploaded successfully into Clio Manage. 

 

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