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Does Clio Have a List of Active Users Included in the Subscription Payment Receipts?

Objective / Issue / Question (choose one):

  • Does Clio Have a List of Active Users Included in the Subscription Payment Receipts?

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

No. Clio does not track which users were active during a specific billing period as Clio only bills the number of licenses that have been added to an account regardless of the license being assigned or not. 

If you would like to request for this feature, please let our Support team know. The Support team can be reached either by phone (1-888-858-2546 ext. 2) or by the Live Chat option available in Clio.

 

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