KCS - Why is There a Discrepancy Between Time on the Bill and the Matter

 

Objective:

  • Discrepancy Between Time on the Bill and the Matter
  • Why isn't the Matter Time Entry updating when I update the Bill? 
  • Why is my time in my Matter different for the Time on my Bill? 

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

  • Time is being updated or created from the Bill and those changes are not reflected in the Matter. The boxes update original record and create a new record must be selected for the changes to apply to the Matter as well. 
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