KCS - Why do I see 2 Matter Descriptions listed on the Matters page?

Objective:

  • to determine why there are 2 Matter Descriptions listed
  • duplicate Matter Descriptions on the Matters page

Environment:

  • Clio Web App

Additional Information:

How to change your Matter Numbering Scheme.

Answer:

The Matters page lists the Matter description as a default setting that cannot be changed.  If you see the Matter description twice, it is because you include your Matter Description in your Matter Numbering Scheme.  To remove this from the Matters page, you would need to change your Matter Numbering Scheme. 

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